Help Center

Video Guides 8

• How to Create a Group (Video)
• How to Launch a Campaign (Video)
• How to Target Your Campaigns (Video)
• How to Invite Users and Manage Permissions (Video)
• ThruText Videos - How To Reassign Conversations (Video)

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Dashboard Navigation 1

• Navigating the Admin Dashboard

Groups 7

• Phone Number Verifications
• Uploading a Group
• Custom fields
• Group size
• Contacts and Error Messages in Groups

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Campaigns 14

• Campaigns overview
• Campaign creation - Standard
• Campaign creation - Pre-loading
• Campaign - Daily Open and Close Times
• Campaign cloning

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Organization Level Tools 8

• Usage
• Opt-Out Management
• Global Opt Out Message
• Global Survey Questions
• Global Recommended Replies

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Users 3

• Permission Levels
• Managing User Permission Levels
• Invitations

Exports 5

• Campaign Exports
• Account-level exports
• Group Exports
• Nightly S3 Export Delivery
• Export Types

Support 2

• Can't find the answers you're looking for?
• Tips for Sending in a Support Ticket