Help Center

Video Guides 8

• How to Create a Group (Video)
• How to Launch a Campaign (Video)
• How to Target Your Campaigns (Video)
• How to Invite Users and Manage Permissions (Video)
• ThruText Videos - How To Reassign Conversations (Video)

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10DLC Regulations 9

• What is 10DLC?
• Adding Brand & Use Case Registration Information for 10DLC
• Use Case Registration
• Use Case Selection During Campaign Creation
• Campaign Verify

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Groups 6

• Phone Number Verifications
• Uploading a Group
• Group Size
• Contacts and Error Messages in Groups
• Group Uploads: Troubleshooting for an Unknown Error

See all 6 articles

Campaigns 16

• Campaigns Overview
• Campaign Creation - Pre-loading
• Campaign - Daily Open and Close Times
• Campaign Cloning
• Campaign Targeting

See all 16 articles

Users 4

• Permission Levels
• Managing User Permission Levels
• Invitations
• Account Owner

Account Tools 10

• Setting a Custom Voicemail Greeting
• Enable/Disable Permanent Invitation Link
• Opt Out Management
• Custom Fields
• Global Recommended Replies

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Exports 5

• Campaign Exports
• Account-level exports
• Group Exports
• Nightly S3 Export Delivery
• Export Types

Support 2

• Tips for Sending in a Support Ticket
• Browser Troubleshooting

ThruText Glossary 1

• ThruText Glossary

Conversations 5

• Tips for Initial Message Creation
• Viewing Conversations & Campaign Cleanup
• Tips & Tricks for Multi-language Texting
• Reassigning Conversations
• MMS Messaging in ThruText