Groups

The contacts you want to text, the building blocks of campaigns.

Phone Number Verifications
All phone carriers participate in an international database that contains every phone number currently in use. The phone carriers will report what type each...
Wed, Apr 10, 2019 at 2:29 PM
Uploading a Group
Before you can send texts in ThruText, you must first upload your list of contacts into a Group. This user guide will walk you through the steps of uplo...
Wed, Apr 10, 2019 at 2:36 PM
Custom fields
Custom fields allow you to upload information about your contacts beyond our standard fields (first name, last name, and phone number). Custom fields have t...
Wed, Apr 10, 2019 at 3:59 PM
Group size
We recommend keeping your groups to 22,500 contacts or less. Here's why:  The first reason is that really large files will cause the system to tim...
Wed, Sep 11, 2019 at 2:33 PM
Contacts and Error Messages in Groups
Completed groups will provide statistics and error messages for your information. Valid: Contacts with textable, valid mobile phone numbers  In...
Wed, Apr 10, 2019 at 4:01 PM
Group Uploads: Troubleshooting for an Unknown Error
An "Unknown Error" while attempting to upload your group into ThruText is usually caused by a file that is too big. 1) The file is too big — Yo...
Tue, Apr 9, 2019 at 12:06 PM
Standard fields
Groups in ThruText have 3 standard fields: First name, last name, and phone number. All groups must have these fields, meaning any CSV you upload to create ...
Wed, Apr 10, 2019 at 4:02 PM