Exports in ThruTalk (New)


Account Campaign Dials

The Account Campaign Dials export gives you an overview of the campaigns across your account. Campaign exports produce data for all of the campaigns that had dials made during the export's requested start and end date. 

  • Note: Exports must be downloaded for each campaign separately. 


When requesting an export, set the Export Type, the Start Date and Start Time, End Date and End Time, and click on "New Export." 

Account Campaign Dials export

Once the export processes, click "Download" to be able to review your downloaded file.


This report includes the following data:

  • contact_first_name: Contact's first name details at the time of the export.
  • contact_last_name: Contact's last name details at the time of the export.
  • contact_phone: Contact's phone number details at the time of the export.
  • date_dialed: The date the dials (calls) in the export were completed on.
  • time_dialed_est: The time (UTC) that the dials in the export were completed.
  • caller_first_name: Caller's first name associated with their GetThru profile.
  • caller_last_name: Caller's last name associated with their GetThru profile.
  • caller_phone: The caller's phone number associated with their GetThru profile.
  • result: The outcome from the call (asked in the script's default starting question, such as "talked to correct person", "voicemail" etc.).
  • Script question(s): The survey question title and response to each question are included in the script.


Note: The time picker is in UTC time, which is -4-5 compared to ET. Click here to check what time it is in UTC right now!


Do Not Call Export

The Do Not Call export gives you a list of all contacts that have been opted out from the account.


Navigate to the "Do Not Call" page from the left sidebar, and click the "Export List" button.

thrutalk side navigation: do not call

Export Do Not Call List


This report includes the following data:

  • First Name: The first name of the opted out contact.
  • Last Name: The last name of the opted out contact.
  • Phone: The phone number of the opted out contact.
  • Added to Do Not Call On: The date and time (UTC) that the contact was added to the DNC list.


If you are interested in setting up an s3 bucket, please follow the instructions in our guide Nightly S3 Export Delivery.