Adding and archiving media for MMS messages

Admins and Account owners control what media can be added to an account. In the media library, admins manage what images can be attached to use cases and MMS campaigns through adding and archiving media. 

NOTE - An image must be added to the Media Library before it can be added to a Use Case.


Adding media to your Media Library

To add your image, first, open the "Media Library" in the ThruText Tools drop-down:

Screenshot of the "ThruText Tools" section of the navy leftside menu with a green rectangle bringing attention to the "Media Library."

Then, click "+ Add image to library":

Screenshot of the Media Library with a green rectangle surrounding the blue "+Add image to library" link at the top of the page.

After clicking "+ Add image to library," a window will appear, and you can choose a file or drag and drop your media. Only PNG or JPG image file types or GIFs can be added to your account. Note that the maximum file size is 500kb. If your file is too large, you will see a warning message. Once your media is successfully uploaded, you can close the window.

For help with resizing your images to maintain your original proportions, visit our guide on Resizing Your Media.

After adding your first image

For US accounts, after adding your first image, you will be prompted to add it to your 10DLC use case. A Use Case sample image is required to be able to send MMS messages in the United States.

Archiving media items

When media is archived, it can no longer be selected during campaign creation. To archive an image or GIF:

  • Open the Media Library
  • Locate the media you would like to archive
  • Click the three vertical dots at the top right of the media's box
  • Select "Archive"

Screenshot of two media items. The image on the left has its vertical dot menu expanded, with the "Archive" option highlighted by a green rectangle.

Only admins and account owners can make changes to the Media Library. To change a user's permission levels refer to our guide on managing a user's permissions.