Launched Campaigns


After launching a campaign, you can use the "ThruTalk" dropdown on the page's left sidebar to access your campaigns. 

side navigation: campaigns

Within the Campaigns drop-down, you can select from the following options: Active, Draft, and Archived campaigns. 

thrutalk (new) campaigns drop down

Active Campaigns

Once you have selected the "active" option, you will be directed to the campaign overview page, where a list of all your active campaigns within the account is available.


Campaigns in Account

 

Draft Campaigns

Once you've started the new campaign process, you can save it as a draft by clicking Save draft and close below the launch button at the Review stage.


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Clicking on "Draft" from the campaigns drop down will bring you to your list of draft campaigns. Draft campaigns cannot be edited or launched at this time.


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Review Campaign

Once a campaign has launched, it will be listed as active. You can click on any campaigns' name on the overview page to view individual campaign details.

These details will include the callers attached and all parameters chosen during campaign creation,  excluding group segment selection:

Name

  • The First field will be your Campaign's Name.
  • The Second field is your Campaign's Description.

Campaign: Times & Dates

  • Start Date: The date selected for your campaign to start and be active.
  • End Date: The date selected that your campaign will end and no longer be active.
  • Time Zone: This is the time zone you chose and will determine your calling hour time zone below.
  • Open Hours: These are the times your calls will be able to go out. (These are reflected in the time zone chosen above.)
  • Regions: This will show you which Area Codes you selected when setting up your campaign.

Target Your Campaign

  • Total Contacts: Total number of available contacts for calling. Reflected from the group(s) selected while setting up the campaign.
  • Dial Ordering: Order in which calls will cycle through. Either Last Name Ascending or Descending. 
  • Script: This is the active script that you selected for your campaign.
    NOTE: View individual group pages to determine the campaign(s) attached.

Share Your Invite

  • This link can be used to have callers add themselves to a ThruTalk (New) campaign. The callers will need to be existing users before being able to use the link. Here are helpful guides to learn more about the campaign invitation link or sending out user invites.

Callers

  • This shows the first and last name(s) of all the callers you have selected to call on this campaign.
    NOTE: Callers cannot be removed from a campaign once selected.


Archiving a Campaign

After a campaign has been launched, you have the option of archiving it. This will remove it from your active campaigns lists and cannot be undone. Once a campaign is archived, it is no longer viewable.

Archive button


Please review our guide, Launching a ThruTalk (New) Campaign for information on campaign creation.