Turning a text-only SMS campaign into an MMS campaign


By adding an image, gif, or video to your campaign before launching, your campaign will change from an SMS (text-only) campaign to an MMS campaign. Segments do not apply to MMS messages, so if you plan to send a very long text-only message, you should consider adding a media file!


TABLE OF CONTENTS


Add media to your account

Before media can be added to your campaign, you must add it to your Media Library. If your organization hasn't already, register a sample image for your use case.


NOTE -  Only U.S. accounts are required to register a sample image; Canadian accounts can skip that step.


Launching a campaign

To get started, create your campaign, but do not launch it. On the "Initial Message" step, click the "Browse Media Library" button:


Screenshot of an empty text input box on the Initial Message scripting page. Above and to the right of the field is a white button with blue text "Browse Media Library". A green rectangle surrounds the button.


Select the media content you want to add to your campaign and click "Insert Media" at the bottom of the screen. Your media will appear in the Message Preview. Type your initial message while adding your custom fields, and then click the "Next" button at the bottom of the screen:


Screenshot of the initial message creator with an MMS message preview


Double-check your media file and initial message on the Review page. Once you are ready, click the "Launch" button!


Send your MMS campaign

Once launched, your texters can send out your MMS messages!