Campaign Details for Canada Campaigns


The first step of campaign creation is specific to the account's country.


TABLE OF CONTENTS


Campaign Details

General campaign details

  • Name - Make sure to use consistent naming conventions. Message senders can see the names of campaigns.
  • Description - The description is visible to senders, so you can use it to give them brief instructions to guide their texting. This is also a great place to let your senders know who to contact if they have assignment questions.


Campaign Time Zone

  • The time zone where your campaign targets are located, which is used to determine when the campaign is open for messaging.


Initial Message Sending Window 

  • Start and End Dates - The window in which initial messages can be sent through the Messenger. The Start date and End date can be edited after launch.


Daily Open Hours 

  • Open and Close Times - Settings default to 9 am to 9 pm local time.


Organization ID and Opt Out Language 

  • Both the Organization Display Name and Opt Out language are sent to the contact in your initial message script. They identify who the message is from and how to opt out of text messaging.


Sending Phone Number

  • Area Codes - elects the local area codes for the numbers from which messages will be sent. The regions work in priority order, so you will choose your first and second priority area codes for Region 1 and Region 2. One phone number will be purchased for every 250 contacts on the campaign. Larger campaigns can take longer to launch than smaller campaigns. If you have any concerns, please write to [email protected].


Use Case Selection

  • This should be left blank. If your team is interested in setting up campaigns targeting US contacts, connect with us at [email protected] for a new account and 10DLC support.


Build Your Target List 

  • Add previously created Groups or Past Campaigns to build your contact list. Target List must have at least one contact to continue.
    NOTE - If no Groups are in your "Select a Group" drop-down, you will need to add new Groups.


Continue with the "Senders" section of our campaign creation guide for the remaining steps of campaign creation.