Account management

Accepting your invitation: NEW USERS
The steps for accepting your ThruText invitation differs for users who are totally new to the ThruText system versus those who already have a ThruText accou...
Wed, May 22, 2019 at 2:23 PM
Accepting your invitation: EXISTING USERS
This FAQ is designed to show you how to accept an invitation to a new organization as an EXISTING USER.  Click here for an FAQ on how to register as a new ...
Tue, Jan 26, 2021 at 5:06 PM
Editing your profile
Editing your account is easy. Just go to the profile section under the hamburger menu in the top right corner of the screen.   Once you're on...
Thu, Sep 10, 2020 at 12:07 PM
Switching Between Organizations
ThruText profiles are linked to a user's phone number and not to a single organization. That way people can login in a central location to text for any...
Thu, Sep 10, 2020 at 12:24 PM
Troubleshooting Issues at Login/Signup
Did you get an error message while trying to sign up or log in to your ThruText account?  Not to worry, here are a few common error messages and how to ...
Wed, Dec 30, 2020 at 1:32 PM