The GetThru Customer Experience Team will have extended hours for the 2024 US General Election.


Review this guide for Standard GetThru Support Hours. 


Ticket Support & Managed Calling Hours extended hours:

  • GOTV Monday + Election Day 
    • Nov 4 & 5: 8 am ET—midnight ET (5 am PT—9 pm PT)—Extended by 1 hour in the morning and 2 hours in the evening.
  • GOTV Weekend 
    • Nov 2 & 3: 9 am—11 pm ET (6 am—8 pm PT)—Extended by 2 hours in the morning and 4 hours in the evening. ThruTalk managed calling through 9 pm PT.
  • The week before the election 
    • Mon Oct 28 - Fri Nov 1: 9 am—11 pm ET (6 am—8 pm PT)—Extended by 1 hour in the evening. ThruTalk managed calling through 9 pm PT.


Chat extended hours:

  • Chat hours will match ticket support hours Nov 2-5.


This guide will be kept updated with GOTV hours in case there are additional GOTV hour extensions.