GetThru Support


Check out these helpful links for solutions, guides, and best practices for all your P2P texting and calling needs.


TABLE OF CONTENTS


GetThru Help Centers

Check out our new Help Centers!

GetThru Support Hours

Starting October 28th through November 5th, 2024: 

Election 2024 GOTV Hours


Starting November 6th, 2024, until further notice:

Ticket Support and ThruTalk managed calling hours:

  • 9:00 am - 8:00 pm ET | Monday - Friday

Live chat:

  • 11:00 am - 7:00 pm ET | Monday - Friday


Adjusted Holiday Support Hours:

Our Support Team will be unavailable to respond to tickets and chats or manage dial pacing in observance of the following days:

  • Thanksgiving - Thursday, November 28th & Friday, November 29th, 2024
  • Christmas - Wednesday, December 25th, 2024
  • New Year’s Day - Wednesday, January 1st, 2025


The Support Team will observe adjusted hours on the following days for Winter Break:

  • Thursday, December 26th and Friday, December 27th - 11-7pm ET
  • Monday, December 30th and Tuesday December 31st - 11-7pm ET


Utilizing GetThru Support

Tips for sending in a support ticket. 

Ask a question through a new ticket.

Check Ticket Status is for checking all previous tickets.

Livechat on GetThru.app for all your troubleshooting needs.