10DLC website requirements
As carriers evolve their 10DLC requirements , we are committed to helping keep your organization compliant. For new registrations, we have added fields to the Brand Registration page. An admin will need to input your website information for already registered clients.
Why does my organization need a URL to our website?
If your organization has already filled out the Brand Registration, your Account Owners will be prompted to input your organization's URL. Please link to your main site homepage. GetThru has created a prompt on the 10DLC Brand & Use Case Registration page for easy updating.
Use Case Registration
Contact Source URL
Carriers require a valid URL, specific to the organization, that has a phone number input field and opt-in language. An example of this is shown at the end of this guide. This URL should take the person verifying the application directly to the phone number collection page. Carriers will verify that the phone number input field exists and shows the proper disclosures.
To meet carrier requirements, the following language should be included on the page, preferably adjacent to the phone number input field:
|"By providing your phone number, you agree to receive text messages from this organization. Message and data rates may apply. Message frequency varies."|
If your organization has a "Contact" page, that would be the best page to include the phone number and opt-in information.
The absence of either of these elements will result in the rejection of the use case.
"SMS Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us."
- The type of data you collect from your users.
- How and why you are collecting the data.
- Explicitly states you do not Share or Sell personal information.
- How users can unsubscribe/opt-out from your organization.
- Explain how you protect your user data.
Please write to firstname.lastname@example.org if you have any questions or difficulty adding your website!