Updating your website on the Brand Registration page


As carriers evolve their 10DLC requirements, we are committed to helping keep your organization compliant. For new registrations, we have added fields to the Brand Registration page. For already registered clients, an admin will need to input your website information. Some clients may also need to add a URL to the Use Case information. 


As malicious actors continue using the texting medium to send spam, carriers have instituted a manual verification level above The Campaign Registry. They need to see that your organization has an online presence and that the website is verifiable. Also, if an organization collects contact information on its website, they want to be able to verify that the message recipient knows they will be contacted by inputting their information.


Brand Registration

If your organization has already filled out the Brand Registration, your Account Owners will be prompted to input your organization's URL. Please link to your main site homepage or Facebook presence if you don’t have a website. GetThru has created a prompt on the 10DLC Brand & Use Case Registration page for easy updating.


Use Case Registration - Contact Source URL

Carriers need a valid URL where an opt-in call to action can be found. During manual vetting, the carriers are looking for a disclosure acknowledging that if a contact inputs their information, they know they will be texted. The URL should take the carriers directly to an opt-in page that identifies your organization. Now, carriers must verify that a opt-in page exists and shows the presence of proper disclosures. 

  • They’re looking for this language: 
    • By providing your phone number, you agree to receive text messages from this organization. Message and data rates may apply. Message frequency varies.
    • Yes, I'd like to receive recurring text message updates from this organization. Msg and data rates may apply. Text STOP to quit.
    • By providing your mobile phone number, you agree to receive text messages from this organization.
  • If your site doesn’t include that already, adding it would help your organization during manual vetting.
  • If your organization collects phone numbers from a contact page, donation page, EveryAction, or a Mobilize website that identifies your organization, please include that. 
  • If your organization does not have a website, the URL to a social media post with a google form collecting sign-ups can be considered. 


Please write to support@getthru.io if you have any questions or difficulty adding your website!