Submitting additional information for 10DLC

During use case registration, carriers request information about the text messages you plan to send. Carriers want to know how texters would respond if someone asked for more details about your organization.

Help Message Response

This field is intended to show carriers a sample message identifying your organization to a contact if they need help identifying you. This message is encouraged to include a link to your organization's website so that a contact can independently verify who was texting them. For example:

  • For more information about our candidate, please visit us at If you'd like to be automatically unsubscribed, please text STOP.
  • For more information about School, visit Text STOP to unsubscribe. 

NOTE - Help Message Responses must be between 20 and 320 characters. 

Contact Source URL

See this guide for the newest information: 10DLC Website Requirements