ThruText < > ActionKit
You can integrate your ThruText account with your ActionKit instance and synchronize your event RSVP details in real-time.
ActionKit integration enablement requires you to send your organization's ActionKit URL and an API key (username and passcode) to [email protected], and we will enable your organization's integration.
Since ActionKit uses user accounts as the API authentication, to generate your API Key, you would first want to create a Staff-level user called thrutext with the email address [email protected]. Then give that Staff user All Models - View, Edit, Delete permissions (this may also be called REST API - View, Edit, Delete).
You can then send us your ActionKit URL and the email and password to log into the account you have created for thrutext. For security, we advise that you send the user name by email to [email protected] and the password separately using a site like https://onetimesecret.com or https://1ty.me/
Once enabled, your account will have three custom fields: ActionKit Event ID, Email, and ActionKit Page Name.
First, upload a new group utilizing these 3 required custom fields and any additional fields that you require. Event ID and Page Name will be relevant to the event for each individual contact. The Event ID should be the Host page event ID, and the Page name should be the attend page short name. We recommend you also upload other event details, such as location or time, in custom fields. These details can be used in scripts or recommended replies for your message senders to communicate to your contacts.
Example CSV:
NOTE - Your event page name is the short name for your event sign-up page. Be sure to use the event short name ends in _attend.
Once uploaded, create a new campaign with this group. When you navigate to the Survey Question step, a new question will be available "ActionKit Event RSVP."
Fill in the text for the question that will display for your message senders, click "Add Question," and a new Survey Question will be created.
When a message sender selects "Yes," ActionKit will be notified of the contact's RSVP. If "No" is selected, no action is taken in ActionKit. If "No" was selected when the survey was first answered, and then changed to "Yes", the "Yes" will sync back to ActionKit. To view your "No" survey results, you can do a Campaign-level Survey export.
ActionKit Event RSVP survey responses will appear in the standard campaign survey exports.