Starting and ending your campaign's day

Daily Open and Close times in ThruText are based on a 24-hour clock for a single day in the time zone set for that campaign.

  • Daily Open Time - Controls when your texters can send outgoing messages.
  • Daily Close Time - Controls when you would not like your texters to send outgoing messages.

Always set your close time to be after your open time in the same 24-hour period. If your close time is before the open time, the system will open the campaign at the earlier time and close it at the later time. In the screenshot below, the close time is set to 12 am, which comes before 9 am on a 24-hour clock:

In this example, the admin wants the campaign to run from 9 am until the end of the day. Since 12 am is 00:00 on the 24-hour clock, it is the start of the day. The system will open the campaign at 12 am and close it at 9 am, or 00:00 to 09:00 on the 24-hour clock.

If you want your campaign to run till the end of the day, set your close time to 11:59 pm:

In this example, the admin closed the campaign at 11:59 pm. Their campaign will run from 9 am to 11:59 pm, or 09:00 to 23:59 on the 24-hour clock.

Note: GetThru does not send messages after a campaign is closed. After a campaign is closed, messages cannot be sent through the Messenger. Messages sent through the Admin console after a campaign is closed will not be delivered.