Your ThruText account can be integrated with your VAN account. The integration works in two ways: 


Import contacts from VAN into ThruText: Import a VAN List into ThruText to create a ThruText Group.


Sync data collected in Text to VAN: Responses recorded in ThruText Survey Questions can be written back to VAN Activist Codes, Survey Questions, Events, and Canvass Results. Contact history is updated when a VAN-enabled campaign's initial scripted messages are sent to each contact.


Getting Started


To get started, you will need a VAN API key to link your ThruText and VAN accounts. You can request the VAN API Key and Application Name from within your VAN committee by navigating to the API Integrations page in the sidebar:



If you cannot find this page, you will need to contact your VAN administrator or the person who created your VAN account to request this information.


You will want to request a key for the ‘ThruText/Relaytxt’ integration. Once you submit this request, a VAN support ticket will be opened where your VAN administrator can authorize the request:



Once your request has been authorized, you will be provided with a link to navigate back to the API Integrations page in order to generate your key:



Once a key has been generated, it will be listed in the same section but in place of the 'Generate Key' button, there will be a '...' menu with an option for regenerating; this will disappear after 7 days to avoid unintentional issues with active integrations.


Warning: If you regenerate your key, it will break any existing integration that had been set up prior on your account until the new key is sent over to us at ThruText and applied.


Once you have this set up in VAN you will need to send ThruText following:

  • VAN API Key
  • Application Name
  • Which form of VAN you use (VoteBuilder, SmartVAN, America Votes, etc)
  • The ThruText account(s) you wish to configure


We recommend sending the key itself separately using a site like https://onetimesecret.com or https://1ty.me/ and emailing the app name and VAN format to support@getthru.io.