Creating a new ThruTalk phone bank

This guide will provide step-by-step instructions to start a phone bank in ThruTalk.

TABLE OF CONTENTS

• Part 1: Create a calling campaign steps
• Part 2: Get callers started steps
• Part 3: Get your phone bank going!

Part 1: Create a calling campaign steps

• Create a Group
  
  • Creating a Group from a VAN Imported List or Uploading a Group from CSV
• Create a Script
  • Scripts in ThruTalk
• Create a Campaign
  • Enable the Caller Invite Link
  • Launching a ThruTalk Campaign

Part 2: Get callers started steps

• Invite Callers to the account
  • Callers must be a user on your account to make calls
  • Enable Permanent Invitation Link or Invitations
• Add callers to the campaign by sharing the Caller Invite Link
  • The link is automatically enabled during campaign creation
• Make sure callers are on the calling side of the assignments page
• Example: https://www.getthru.app/account/accountname/talk/calls/assignments

Part 3: Get your phone bank going!

• Refer to this guide for browser troubleshooting.
• You can view Caller Activity Statuses on the campaign details page during the campaign.
• As an admin, you can hop into our Support chat if you need help with your active calling!