Creating a new ThruTalk phone bank
This guide will provide step-by-step instructions to start a phone bank in ThruTalk.
Part 1: Calling campaign steps
- Create a Group
- Create a Script
- Create a Campaign
- (Optional) Create a Custom Voicemail Greeting
- NOTE - Contacts will hear the voicemail greeting if they call back the number they were called from, but ThruTalk voicemails are not saved at this time. You could use this feature to share a callback number in the greeting for the contact to use to reach your organization.
Part 2: Get callers started steps
- Invite Callers to the account
- Add callers to the campaign by sharing the Caller Invite Link
- The link is automatically enabled during campaign creation
- Make sure callers are on the calling side of the assignments page
- Example: domain.getthru.app/talk/calls/assignments