Keyboard Shortcuts in the ThruText Messenger
Rather than requiring your mouse to navigate the screen, folks sending texts through the messenger can utilize a series of keyboard shortcuts to jump between tabs and the message composition box.
Texters can access the keyboard shortcuts through the link on the bottom of the messenger or by pressing [shift] + ? (shift plus question mark). Press 'esc' to close the keyboard shortcuts box.
NOTE - When using the following shortcuts, the keys must be selected one after the other and not held at the same time. Simply press the first key, release it, and then press the second key.
Shortcuts you can use while in your assignment:
| Keyboard Shortcut | Action |
| Pressing 'g' then 'r' | Takes you to the 'Replies' tab |
| Pressing 'g' then 's' | Takes you to the 'Surveys' tab |
| Pressing 'g' then 'i' | Takes you to the 'Info' tab |
| Pressing 'g' then 'm' | Focuses on the message composition box |
| Pressing 'c' then 'a' | Archives a conversation |
| Pressing 'c' then 'o' | Opts out a conversation |
| Pressing 'c' then 'm' | Requests more conversations1 |
| Pressing 'esc' when in the message composition box | Clears focus from the message composition box2 |
| Pressing 'esc' when in the opt out menu | Cancels the opt out menu and returns to the conversation |
| Pressing 'esc' when in the archive menu | Cancels the archive menu and return to the conversation |
| Pressing 'tab' twice, then 'shift' + 'enter' when in the opt out menu | Completes the opt out request |
| Pressing 'tab' twice, then 'shift' + 'enter' when in the archive menu | Completes the archive request |
| Pressing 'shift' + 'enter' when in message composition box | Creates a line break in your message3 |
| Pressing 'enter' when in the message composition box | Sends your message |
1 You can only use the "Request More Conversations" feature if you have finished your current assignment and tended to all awaiting replies.
2 shortcuts
3 This means if you click into the message box or use the 'g m' keyboard shortcut, pressing 'Shift+Enter' will break up your message with a new empty line.
Shortcuts that can be used across the messenger:
| Keyboard Shortcuts | Action |
| Pressing 'v' then 's' | Opens support dropdown menu |
| Pressing 'v' then 'u' | Opens user dropdown menu |
| Pressing 'g' then 'a' | Takes you to your assignment page |
| Pressing 'g' then 'p' | Takes you to your profile page |
| Pressing 'g' then 'o' | Takes you to your organizations page |
| Pressing 'j' or 'k' | Scrolls down and up through your conversations list |
| Pressing 'enter' or 'o' on a highlighted item | Navigates to that conversation or assignment. |
| Pressing 'shift' + '?' (shift plus question mark) | Opens the keyboard shortcuts menu |
| Pressing 'esc' when in the keyboard shortcuts menu | Closes the keyboard shortcuts menu |
These shortcuts are disabled when typing in text boxes like the message composition box and the freeform survey responses.
In our ongoing quest to improve full keyboard accessibility, we will be adding additional keyboard-based shortcuts for the messenger in upcoming releases.
We are still fine-tuning the behavior, so please send any feedback or keyboard shortcut requests to support@getthru.io.