About Toll Free Numbers

This election cycle, we’re seeing ThruText traffic like never before, and our SMS partners (who provide our local phone numbers) are feeling the weight of the increased usage. In order to ensure we can support all traffic through the election, we may launch some campaigns with toll free numbers.

Campaigns that launch with toll free numbers, or 1-800 numbers, are just like regular campaigns and the messages will deliver to your recipients in the same way.

If we need to launch some campaigns with toll free numbers, this is what you will see when you are creating your campaign:

You'll be able to see if your campaign is launching with toll free numbers on the review page: