1. Username Settings is for:
    1. updating the default name in the set of usernames your callers claim to make calls each day.
    2. updating the amount of time callers can spend wrapping up each call.
  2. Caller Login Embed Code will generate a code for you to embed the caller login page.
  3. Ban Callers is for banning a caller from claiming a username by blocking that caller's email or phone number.