Service Name button is for requesting an update on your current service name.



There are two service name update options:


  1. Admin Panel
  2. Service Name



Instructions


Admin Panel


Will show here on your services lists:


 When you select the Admin Panel option you will see the following steps:



  1. Enter your new Admin Name
  2. Enter the date to Change Name
  3. Click on "Submit"
    • Will receive a confirmation email of the request and when completed


Service Name


The name of the service your callers see when signing in and used for reporting. 


  1. Enter new Service Name
    • 40 character maximum.
    • Must include a unique identifier for your campaign.
    • We must add Callers to the end. Ex. Sam Smith GOTV Callers.
    • Only alpha-numeric characters and spaces allowed.
  2. Enter soonest available date to change name
    • The service name cannot be changed the same day.
    • Changes to SERVICE name require minimum 24 hours lead time and up to 48 hours in order to guarantee reporting functions correctly.

  3. Click "Submit"
    • Will receive a confirmation email of the request and when completed