Ask a question is for reaching out to the support team when chat is offline or for a question regarding a specific department. This section can be accessed through the service admin page.
- Enter your Email and choose "Add cc" if you want to input any additional email addresses.
- I need help with a is for picking your question category so it can be quickly routed to the correct department.
- Product is where you select ThruTalk.
- Subject is where you can input the general topic for your question.
- Description is where you can include all the details for your question.
- Attach a file can be used to attach any relevant files or screenshots.
- Click Submit.