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Guides for Talk Admins
Admin Resources
11
Best Practices for Calling Program Admins
Best Practices for Caller Organizers
ThruTalk Glossary
Changing Your View of a Dashboard
Best Practices for List Loading
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Troubleshooting
16
Step-by-Step Troubleshooting for Callers
Caller Issue: Can't Access Login Page
Caller Issue: Can't log in (Login ID/Password problems)
Caller Issue: PIN Not Accepted
Caller Issue: Sent Back to Login Screen
See all 16 articles
Lists and Call Results
11
List Strategy Options and Play Order
Call Result Definitions and Usage
Multiple Attempt Calling Overview
Advanced Multiple Attempt Calling
FAQ: "Recent" Call Results Drop-Down
See all 11 articles
Reporting Settings
10
Reporting Options: Sync vs CSV
VAN API Key Instructions
Setting up your VAN Integration / Syncing
Mapping Survey Questions in the Script
Understanding Your Nightly Reports
See all 10 articles
Advanced Account Resources
2
Setting up ThruTalk sync to S3, Drive, or other places
Using Twilio for ThruTalk Caller IDs
Patch-Thru (Call Transfers)
3
Patch-Through
How to run a Patch-Through: Steps for Admins
Patch-Through Results
